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Gateway 3 pressures highlight need for building safety information beyond handover, says JELD-WEN

As the construction industry continues to adapt to the requirements of the Building Safety Act, JELD-WEN is calling for a shift in how building safety information is managed.

As a manufacturer of fire doorsets that form a critical part of a building’s passive fire protection strategy, the company understands the importance of ensuring that robust product information and compliance records remain accessible throughout a building’s lifecycle.

The manufacturer warns that poor information management could create additional challenges when demonstrating compliance at Gateway 3.

Recent research carried out by Irwin Mitchell revealed that over a third of Gateway 3 applications in 2025 took more than three months to receive a decision, with the longest case waiting 550 days for approval. While the causes of delays vary between projects, JELD-WEN believes the findings highlight the growing importance of ensuring product information, certification and installation records are readily available when required. 

Gateway 3 requires dutyholders to demonstrate that completed higher-risk residential buildings comply with approved designs and building regulations before residents can move in. As a result, project teams are under increasing pressure to maintain clear evidence trails for safety-critical products and systems throughout the construction process.

Glyn Hauser, Engineering and Innovation Manager at JELD-WEN UK, said: “Recent discussion around Gateway 3 has highlighted just how important information management has become.

“When project teams are required to demonstrate compliance, having access to accurate and complete information can make a significant difference. This includes everything from third-party certification to installation records and maintenance information. While product information is only one part of the overall picture, ensuring records are maintained throughout the project can help avoid unnecessary complications when buildings reach the final stages of approval.”

However, according to JELD-WEN, the implications extend beyond Gateway 3 itself. The information required for sign-off doesn’t lose its value once a building is occupied; it may need to be accessed years after installation for inspection, maintenance, refurbishment or compliance purposes. The challenge the industry is facing is ensuring that information remains available, accurate and connected to the asset itself throughout the building’s lifecycle.

To help support long-term information management, JELD-WEN uses NFC digital data pins in its Certifire certified doors, which allow product information to remain linked to individual fire doorsets throughout their lifecycle.

By providing access to information such as product identification, certification and maintenance records, the technology helps those responsible for managing buildings locate important information more efficiently, reducing reliance on paper documentation or records stored elsewhere.

As digitalisation becomes mandatory across the construction industry, it plays an important role in supporting the golden thread. Solutions that keep product information connected to the physical asset can help improve the accessibility and longevity of building safety records long after handover.

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