FAQ

Do your timber windows come with guarantees?

Yes, our timber windows come with a range of guarantees to give you that peace of mind that our windows will last for many years. These include:

  • 40 year guarantee against rot and fungal attack on all softwood windows
  • 30 year guarantee against rot and fungal attack on all oak windows
  • 10 year manufacturing guarantee against manufacturing defects
  • 10 year hardware guarantee
  • 10 year glass guarantee against double or triple glazed unit failure on factory glazed windows
  • 6 to 10 years depending upon paint option chosen.

Please consult the product pages for exact guarantee information.

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